The Signal
After a decade working with leaders, I keep seeing the same thing:
Motivation isn’t misunderstood because people don’t care.
It’s misunderstood because leaders don’t understand how the human brain works.
Most motivation systems are built on dopamine.
Bonuses. Recognition. Promotions.
That used to work.
Now your bonus is competing with TikTok.
And it’s losing.
But that’s only half the problem.
The same systems flooding people with rewards
are also draining them.
Constant pings. Bad news. No real off switch.
So you end up with something strange:
An overstimulated reward system
and an exhausted stress system
At the same time!
You cannot motivate a depleted nervous system.
A flowerbed won’t grow on dry sand.
It’s not you.
It’s not them.
It’s biology.
And there’s a deeper layer here.
The way we match short-term motivators (Transactional)
And long-term ones (Transcendent) with context at hand.
But that’s a separate conversation.
For now, the real question isn’t:
How do I motivate my team?
It’s this:
What is my team’s nervous system telling me?
And have I been paying attention?
The Insight Lab
🧠 In the Brain
Your autonomic nervous system runs below conscious thought.
And it operates in three states:
Ventral vagal
Safe. Open. Engaged.
This is where people think clearly and do their best work.
Sympathetic
Fight or flight.
Reactive. Defensive. Looks like energy, but it’s survival.
Dorsal vagal
Shutdown.
Quiet. Withdrawn. Minimal effort.
The person who used to contribute… and stopped.
That’s likely not disengagement.
That’s a nervous system that no longer feels safe participating.
And here’s the part most leaders miss:
These states are contagious.
You’re not just setting the tone.
You’re setting the biology.
⚙️ In Practice
You walk into Monday’s meeting carrying last week’s stress.
Your team picks it up instantly.
Before the agenda.
Before the first slide.
Before you say a word.
Tone. Pace. Eye contact.
All processed in milliseconds.
In the background. Subconsciously.
A stressed leader doesn’t motivate a team.
They dysregulate it.
So the question shifts:
What does this behaviour tell me about the state of my team?
Disengagement is data.
Silence is data.
Irritability is data.
None of it has to be personality.
All of it is physiology.
Step-Up Challenge
Before your first interaction this week:
Take 90 seconds.
Three slow exhales
(longer out than in)
Then ask:
What state am I bringing into this room?
You can’t regulate your team
if you haven’t regulated yourself.
Mind in Motion
A busy kitchen.
A glass breaks.
My grandmother tenses. Just slightly.
A comment from my grandfather doesn’t help.
Across the room, my baby reacts.
She doesn’t understand what happened.
She just read the room.
So I did the opposite.
Calm. Present. Slightly over-the-top warmth.
Within seconds, she settled.
Try it with your kids.
It works at every age.
Match tension with tension → it escalates
Meet it with steadiness → something shifts
You’re not managing behaviour.
You’re regulating a nervous system.
Your team works the same way.
They read your face
before the agenda
before the first slide
before you speak
So the question is:
What are they reading?
Bonus for being a subscriber!
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Closing Loop
The best leaders don’t rely on better motivation tactics.
They understand something more fundamental:
Performance starts in the body.
Every nervous system is asking, all the time:
Is it safe enough to show up fully here?
Your job is to make the answer yes.
Next in the Loop: What if we hired for nervous system flexibility? The top management considerations on who will deliver the results in uncertainty.
💡 Share this with someone who leads with calm strength.
I’m Mary Senkowska, a CEO at Creative Brain, where we build Adaptive and Resilient Leaders.
Have a lovely Sunday ahead!
